Terms & Conditions

Last updated: October 2026

1. Provider and scope

These terms apply to all sessions, programs, workshops, retreats and events offered by:

Marcos Beci Martinez, Flurgasse 26/1, 7221 Marz, Austria

E-mail: marcos@marcosbeci.com · Phone: +43 699 10143588

(further details in the Impressum)

2. Nature of the services

My work consists of breathwork, energetic bodywork and personal guidance to support physical and energetic balance (Austrian trade licence: Humanenergetik).

It is not medical, psychotherapeutic or psychological treatment. I do not diagnose or treat illnesses and I make no promises of healing. My work does not replace a doctor, psychotherapist or other licensed healthcare professional. If you are under medical or psychotherapeutic care, please continue it and, if in doubt, consult your doctor before working with me.

3. Your health and responsibility

Before your first session, please tell me about any relevant health conditions, for example pregnancy, heart or circulatory conditions, high blood pressure, epilepsy, recent surgery or injuries, psychiatric conditions, or medication you are taking. Some breathwork techniques may not be suitable in these cases and will be adapted.

You can pause or stop any exercise or session at any time. You remain responsible for your own decisions about your body, health, relationships, work and life.

4. Free discovery call

The free discovery call (approx. 30 minutes, by WhatsApp video call) is non-binding and free of charge. Its purpose is to get to know each other and see whether we are a good fit.

5. Booking and payment

Sessions are booked online or by agreement. Prices are those shown at the time of booking or agreed in writing.

Single sessions are paid at booking (online) or in cash at the session, as agreed.

Packages and programs are paid in full before the first session or in instalments as agreed in writing.

As a small business owner (Kleinunternehmer, § 6 Abs. 1 Z 27 UStG), I do not charge VAT.

6. Cancellations and rescheduling – single sessions and session packages

You can cancel or reschedule by e-mail, WhatsApp or via the link in your booking confirmation.

- 48 hours or more before the session: free of charge. You can reschedule or receive a full refund.

- Less than 48 hours before the session: you can reschedule once within 3 months, no refund.

- Less than 3 hours before the session, or no-show: the session is forfeited.

For session packages, these rules apply to each individual session. Unused sessions of a package can be refunded on a pro-rata basis, calculated at the package price.

If I have to cancel a session, you can choose between a new date and a full refund.

7. The Grounded Man program (3 months)

The program includes 6 in-person sessions of approx. 2 hours, usually every two weeks, and support via WhatsApp between sessions.

- Sessions can be rescheduled free of charge with at least 48 hours' notice. Sessions cancelled with less than 48 hours' notice, or missed, count as held.

- The program period can be extended by up to 4 weeks to make up rescheduled sessions.

- WhatsApp support is available on working days; I usually reply within 48 hours. It is not an emergency service.

- After the withdrawal period (see section 8), you can end the program early by giving notice in writing. Sessions already held, or counted as held, are payable; fees for sessions not yet held are refunded on a pro-rata basis, and outstanding instalments for them are no longer due.

8. Right of withdrawal for contracts concluded at a distance (consumers)

If you book a session, package or program online, by phone, e-mail or WhatsApp (i.e. not in person at my practice), you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.

To withdraw, send me a clear statement (e.g. by e-mail to marcos@marcosbeci.com). You can use the model form below, but you do not have to. It is enough to send your statement before the 14 days are over.

If you withdraw, I will refund all payments within 14 days, using the same payment method you used, unless agreed otherwise.

If you expressly ask me to start the service before the end of the withdrawal period, you will pay a proportionate amount for the services provided until you withdraw. If the service has been fully provided at your express request and with your acknowledgement that you then lose your right of withdrawal, the right of withdrawal ends.

Model withdrawal form:

To: Marcos Beci Martinez, Flurgasse 26/1, 7221 Marz, Austria, marcos@marcosbeci.com

I hereby withdraw from my contract for the following service: ____

Booked on: ____

Name: ____

Address: ____

Date and signature (only if sent on paper): ____

9. Workshops, retreats and group events

- 72 hours or more before the start: full refund or rebooking within 3 months.

- Less than 72 hours before the start: rebooking within 3 months, no refund.

- Less than 24 hours before the start, or no-show: no refund or rebooking.

Specific conditions for retreats (accommodation, travel) are communicated with the offer and take priority.

If an event has to be cancelled by me, you will receive a full refund. I am not responsible for travel or accommodation costs you have booked yourself.

10. Confidentiality

Everything you share in sessions is treated as strictly confidential. I only pass on information if you agree or if I am legally obliged to, or in a situation of acute danger to life. Details on data protection are in the Privacy Policy.

11. Photos

Photos are never taken during individual sessions. At workshops and retreats, photos are only taken and used for my website, newsletter or social media with the prior consent of the people shown. You can withdraw your consent at any time.

12. Liability

I carry out my work with care. My liability is limited to intent and gross negligence. This limitation does not apply to personal injury. I am not liable for the loss of or damage to personal belongings, unless caused by intent or gross negligence.

13. Final provisions

Austrian law applies. If you are a consumer, the mandatory consumer protection provisions of the country where you live remain unaffected. If any provision is invalid, the remaining provisions remain valid.

I may update these terms; the version valid at the time of booking applies.

Privacy Policy

Last updated: October 2026

1. Who is responsible for your data

Marcos Beci Martinez

Flurgasse 26/1, 7221 Marz, Austria

E-mail: marcos@marcosbeci.com

Phone: +43 699 10143588

I take the protection of your personal data seriously and process it in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

2. What data I collect and why

a) Visiting this website

When you visit this website, technical data is processed automatically (e.g. IP address, browser type, date and time of access). This is necessary to display the website securely and correctly. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).

b) Booking an appointment

When you book a session or a free call, I collect your name, e-mail address and phone number, and any information you choose to share in the booking form. I use this data to schedule and carry out the appointment and to contact you about it. Legal basis: performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR).

c) Contact by e-mail, phone or WhatsApp

If you contact me, I process the information you send me in order to answer your request. Legal basis: Art. 6(1)(b) or (f) GDPR.

d) Information shared during sessions

During sessions you may share personal information about your wellbeing, body, emotions or relationships. Some of this may count as health-related data, which is specially protected (Art. 9 GDPR). I only record such information with your explicit consent, keep any notes to a minimum, store them securely and never share them. You can withdraw your consent at any time. Legal basis: explicit consent (Art. 9(2)(a) GDPR).

e) Newsletter

If you sign up for my newsletter, I use your e-mail address to send you news and updates. You can unsubscribe at any time via the link in each e-mail. Legal basis: consent (Art. 6(1)(a) GDPR).

f) Payments and invoices

To process payments and issue invoices I process your name, contact details and payment information. Legal basis: performance of a contract and legal obligations (Art. 6(1)(b) and (c) GDPR).

3. Service providers I use

To run my business I use the following providers, who process data on my behalf:

- Squarespace (website hosting, forms and newsletter) and Acuity Scheduling (online booking) – Squarespace Ireland Ltd., Dublin, Ireland

- Google (e-mail) – Google Ireland Ltd., Dublin, Ireland

- WhatsApp (calls and messages, if you choose this channel) – WhatsApp Ireland Ltd., Dublin, Ireland

- Stripe (online card payments via the booking system) – Stripe Payments Europe Ltd., Dublin, Ireland

Some of these providers may transfer data to the USA. Such transfers are based on the EU-U.S. Data Privacy Framework or EU standard contractual clauses.

I do not sell your data and do not share it with anyone else, unless required by law.

4. Cookies

This website uses cookies that are necessary for it to work. Analytics or other optional cookies are only used with your consent, which you can give or refuse via the cookie banner.

5. How long I keep your data

- Booking and contact data: as long as needed for our work together, and up to 3 years afterwards for possible questions or claims.

- Invoices and accounting records: 7 years, as required by Austrian tax law (§ 132 BAO).

- Session notes: until our work together ends, then deleted, unless you ask me to delete them earlier.

- Newsletter: until you unsubscribe.

6. Your rights

You have the right to access, correct, delete or restrict the processing of your data, the right to data portability, and the right to object. Where processing is based on consent, you can withdraw it at any time. Just write to marcos@marcosbeci.com.

You also have the right to lodge a complaint with the Austrian Data Protection Authority:

Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at

7. Changes

I may update this privacy policy when my services or the law change. The current version is always available on this page.